Privacy policy

General

Karelia Studio is committed to protecting the privacy of its customers. We protect our customers’ visits by using an encrypted connection (https), anonymization and pseudonymization (For example, the IP addresses we collect are in the range of 192.x.x.x because we only collect first part of ip). We offer effective ways to manage our data processing. You can even disconnect it completely and we respect the users’ Do not track settings in browsers. Below, we talk more about how we process our customers data.

Who we are and the registrar

We are a Finnish software company that focuses on Windows applications. The registry administrator is the same company.

Karelia Studio tmi (2720916-2)

Mailing address:

Pesätie 26

90420 Oulu

Our website address is: https://kareliastudio.fi.

What personal information we collect and why

When you visit our site, we collect information about how you use our site. For example, we collect:

  • Which device you use when visiting our page (computer or mobile device)
  • Which way you’ve come to our site (search engine or Instagram, for example)
  • What language you are using in your browser
  • Your screen resolution and operating system
  • What browser are you using
  • Part of ip address (only first part before point)
  • System log files that contain the IP address. Files containing the IP address will be automatically removed from our system within about 14 days.

We collect the above information so that we know how users use our site, which device and where our users are from. With this information, we can optimize user experience better and provide more content in their own language. We collect system logs for security reasons.

Contact Forms

We store all messages sent via forms a half year. We keep messages for half a year in our system, but we’ll keep the emails in our messages as long as the user wishes otherwise.

Cookies

We use cookies to collect information about how you use our site so that we can improve our side and develop it better. We make users anonymous always, so we do not collect the entire IP address. But they are in the form of 192.x.x.x. Cookies let us know how long the page visitors spend time on and where they go. If you do not want to use cookies, you can put your browser “Do Not Track” state. In most browsers, it is in Settings -> Advanced Settings.

We use following cookies

euCookie

This cookie will be used when you accept the cookie usage at the website. The purpose of this cookie is to tell the user that we use cookies and get user approval and hide the “By continuing use of the site you accept cookies” message. The cookie will expire in a week. Our site asks for the same approval again when cookie has expired.

pll_language

This cookie is meant to remember the language chosen by the user, which allows the browser to remember the language even if the browser is closed. The cookie expires in a year, after which it will be redone if the user changes the language.

pk_id, _pk_ref, _pk_cvar, _pk_ses alkuiset evästeet

There are all cookies created by the matomo. These cookies help us gather data about how long you are on our site and on what pages you visit. So, for example, are you just on the front page and leaving after that or are you also looking at our contact information. The cookie expires every month.

Analytics

Matomo

We use a free and open source visitor tracking program which is similar to Google Analytics but much safer. Matomo (before Piwik) also makes the user anonymous. This way we also ensure that no third party is on our site with their cookies. Thanks to Matomo, all data will remain with us and will not be disclosed to third parties. Read more about Matomo at the following link: Matomo

If you want opt-out you can do it below

To whom we share your information

We keep all the information we collect ourselves, so all the areas where you visit our home page will stay with us. Actually, we cannot associate data with any person.

How long do we store the information?

Cookies are aging themselves. Eucookie expires weekly, _pk_id, _pk_ses cookies per month and pll_language per year. The analysis we collect from visitors is stored in our system for at least a year (NOTE: This data cannot be combined with the user!). Messages sent via forms will be deleted after 6 months but messages sent to e-mail will be stored for as long as the customer otherwise wishes.

Where we will send your information

We keep your information to ourselves and are not sent anywhere. Your data will be stored in the Helsinki data center.

Contact

Privacy related issues you can send email to support@kareliastudio.fi.

Windows applications

We don’t collect any data about application usage. Some applications can handle personal information. We will explain below why we need to get access to the application and what application it is about.

Universal Writer

Documents (device folders and files)

Because of the functionality of the application, we need access to device folders and files. This allows a user to save a document created with Universal Writer on their own computer to the location where the user wants them. We do not process or collect this information. The idea of the app is to give the user the freedom to save the file he wants, which is why we need the rights to folders and files.